Account Management Overview
Manage your BrokerBuddie.ai account, credits, team members, and settings. Understanding account management helps you optimize your usage and maintain control over your resources.
Account Management Overview
Account management in BrokerBuddie.ai encompasses credit management, team collaboration, user permissions, and account settings. This comprehensive system allows you to control access, monitor usage, and optimize your AI-powered workflows.
Credit Management
Monitor and manage different types of credits
Team Collaboration
Invite and manage team members with role-based access
Usage Monitoring
Track credit consumption and feature usage
Plan Management
Upgrade, downgrade, and manage subscription plans
Security Controls
Manage permissions and access levels
Billing Integration
Handle payments and subscription management
Registration & Login Process
Creating Your Account
Getting started with BrokerBuddie.ai is simple and straightforward. Follow these steps to create your account and begin using AI-powered brokerage tools.
Registration Steps
1. Visit Registration Page
Go to the BrokerBuddie.ai registration page
2. Enter Email Address
Provide a valid email address for your account
3. Create Password
Choose a strong password for your account security
4. Verify Email
Check your email and click the verification link
5. Access Dashboard
Start using your BrokerBuddie.ai dashboard
Logging In
1. Access the Login Page
Go to the BrokerBuddie.ai login page
2. Enter Your Credentials
Use your registered email address and password
3. Access Your Dashboard
Once logged in, you'll see your personalized dashboard
Account Security
- Strong Passwords: Use a combination of letters, numbers, and special characters
- Email Verification: Always verify your email address for account security
- Secure Access: Log out from shared or public computers
- Password Recovery: Use the "Forgot Password" feature if needed
Common Login Issues
- Forgot Password: Use the "Forgot Password" link on the login page
- Email Not Verified: Check your email for verification instructions
- Account Locked: Contact support if your account is locked
- Wrong Credentials: Double-check your email and password
Getting Help
If you encounter any issues during registration or login:
- Check your email spam folder for verification emails
- Ensure your internet connection is stable
- Try clearing your browser cache and cookies
- Contact support at support@brokerbuddie.ai for assistance
Credits and Usage – Understanding Your Plan
Overview
The credit system tracks your usage of AI features and ensures you stay within your plan limits. Understanding credits helps you manage resources effectively and avoid service interruptions.
Credit Types
- Word Credits: Used for text generation and AI content creation
- Image Credits: Used for AI image generation and visual content
- Chat Credits: Used for chatbot interactions and AI assistants
- File Credits: Used for document processing and AI file chat
Monitoring Usage
1. Check Credit Balance
View your current credit balance in the dashboard
2. Monitor Usage Trends
Track your usage patterns over time
3. Set Usage Alerts
Configure notifications when credits run low
4. Optimize Usage
Adjust your usage patterns to stay within limits
Credit Types
Understanding the different types of credits helps you optimize your usage and make informed decisions about your plan.
Word Credits
- Used for AI content generation
- Blog articles and social media posts
- Email campaigns and marketing copy
- Property descriptions and listings
Image Credits
- AI image generation
- Visual content creation
- Marketing graphics and banners
- Social media visuals
Chat Credits
- Chatbot interactions
- AI assistant conversations
- Customer support automation
- Lead qualification processes
File Credits
- Document processing
- AI file chat interactions
- Knowledge base updates
- Training data processing
Team Management
Invite team members, assign roles, and manage permissions to collaborate effectively on your real estate projects.
Team Features
- Member Invitations: Send email invitations to new team members
- Role Assignment: Assign appropriate roles and permissions
- Credit Sharing: Distribute credits among team members
- Activity Monitoring: Track team member activities and usage
Inviting Team Members
Adding new members to your team is simple and straightforward. Follow these steps to invite team members and get them started.
How to Invite Team Members
1. Go to Team Management
Find the Team Management section in your dashboard
2. Click "Invite Friends"
Look for the "Add your team members' email address" section
3. Enter Email Address
Type the email address of the person you want to invite
4. Send the Invitation
Click "Invite Friends" to send the invitation email
What You Need to Know
- Email Address: You only need their email address to invite them
- Team Plan: You must have a plan that supports team features
- Available Spots: Make sure you have room for new team members
- Unique Email: Each person can only be invited once
What Happens Next
1. They Get an Email
The person receives an invitation email with instructions
2. They Create an Account
They can sign up for a new account or use existing login
3. They Join Your Team
Once they register, they're automatically added to your team
4. You Can Manage Them
You can now assign roles and allocate credits to them
Understanding Team Member Status
- Waiting: Invitation sent but they haven't joined yet
- Active: They've joined and are part of your team
- Inactive: They've been removed from the team
Managing Invitations
- Check Status: See who has accepted invitations and who hasn't
- Resend Invitations: Send another invitation if they didn't receive the first one
- Cancel Invitations: Remove pending invitations if needed
- Check Limits: Make sure you don't exceed your team member limit
Managing Team Members
1. Allocate Credits
Distribute credits based on team member needs and roles
2. Monitor Activity
Track usage and performance across the team
3. Update Permissions
Adjust roles and access levels as needed
4. Remove Members
Remove team members when they're no longer needed
Team Credits Allocation
Team credits allocation allows you to distribute your plan's credits among team members, ensuring everyone has access to the resources they need while maintaining control over usage.
How Credit Allocation Works
- Pool Management: Your plan's credits are pooled and can be distributed among team members
- Individual Allocation: Assign specific credit amounts to each team member
- Usage Tracking: Monitor how each team member uses their allocated credits
- Flexible Distribution: Adjust credit allocations based on team needs and usage patterns
Credit Allocation Process
1. Access Team Management
Navigate to the Team Management section in your dashboard
2. Select Team Member
Choose the team member you want to allocate credits to
3. Set Credit Amounts
Specify word credits, image credits, chat credits, and file credits
4. Save Allocation
Confirm the credit allocation for the team member
Credit Types for Allocation
- Word Credits: For content generation and AI writing tasks
- Image Credits: For AI image generation and visual content
- Chat Credits: For chatbot interactions and AI assistants
- File Credits: For document processing and AI file chat
Best Practices for Credit Allocation
- Assess Needs: Allocate credits based on each member's role and responsibilities
- Monitor Usage: Regularly review credit usage to optimize allocation
- Adjust as Needed: Modify allocations based on changing team needs
- Set Limits: Consider setting usage limits to prevent overconsumption
Managing Credit Usage
- Usage Reports: View detailed reports of how each team member uses their credits
- Real-time Monitoring: Track credit consumption in real-time
- Alerts and Notifications: Set up alerts when team members approach their limits
- Reallocation: Adjust credit distribution based on usage patterns
Checkout Settings
Configure checkout settings to optimize the user experience for new signups and plan selections.
Checkout Configuration
- Default Plan Selection: Set which plan is automatically selected
- Registration Flow: Configure the signup process
- Payment Options: Manage available payment methods
- Billing Cycles: Set up recurring billing preferences
Plan Selection
1. Choose Default Plan
Select which plan is highlighted by default
2. Configure Features
Set which features are available for each plan
3. Set Pricing
Configure pricing and billing information
4. Test Checkout
Verify the checkout process works correctly
Best Practices
Account Security
- Use strong, unique passwords
- Enable two-factor authentication
- Regularly review team member access
- Monitor account activity for suspicious behavior
Credit Management
- Monitor usage patterns and trends
- Set up usage alerts and notifications
- Plan content creation to optimize credit usage
- Consider upgrading plans before hitting limits
Team Collaboration
- Assign roles based on job responsibilities
- Provide training for new team members
- Establish clear workflows and processes
- Regularly review and update permissions
Troubleshooting
Common Issues
- Login problems: Check credentials and account status
- Credit issues: Verify plan limits and usage
- Team access problems: Review role assignments and permissions
- Billing issues: Check payment methods and subscription status
Getting Help
If you encounter issues with account management:
- Check the troubleshooting guide
- Contact support at support@brokerbuddie.ai
- Use the live chat feature in your dashboard
- Review the documentation for specific features